Description based on the Specified Commercial Transactions Act

Name of the seller

Merry-Go-Round Co., Ltd.

Name of the General Manager

Kazumasa Hagiwara

Contact details (address)

5-3-10 Minamiaoyama, Minato-ku, Tokyo

Contact phone number)

0120-430-340

Contact (email)

info@merrygoround-inc.co.jp

Delivery time

In-stock items will normally be shipped within 2 business days.

Return deadline

In principle, we cannot accept exchanges or returns of products due to customer convenience. Please contact us in advance regarding defective products, and we will promptly exchange them at our expense.

Product price

Displayed for each product (tax included price)

Required fees other than the product price

Consumption tax, shipping fee, cash on delivery fee, Paidy payment fee

Payment Method

For credit cards, PayPal accounts, and AmazonPay, payment is made at the time of purchase. For cash on delivery, payment is made to the delivery company when you receive the product.

Paidy payments are billed at the end of each month, and an invoice is issued on the 1st of the following month. We will inform you by email or SMS (short message) by the 3rd of the month. Payment methods are convenience store payment (at convenience store terminals), bank transfer, and direct debit.

business hours

Weekdays: 9:30-17:30 (Telephone inquiries: 12:00-20:00)

Holiday

We are closed on irregular holidays, and will not be able to reply to emails or inquiries on those days.
If we are closed for the New Year holidays, consecutive holidays, or for other reasons, we will post a notice on our website.